Use our logo with your story

But please be sure to review our requirements and standards before providing employer groups with ID cards

ID card Requirements

Encore requires at a minimum:

  1. Identifying logo or the name of the Payor.
  2. Member Name, Member’s Unique Identification Number and effective date if possible.
  3. Employer Group Name and Employer Group Number.
  4. Claim submission address(es) and telephone number(s) for Benefits, Eligibility, Customer Service, and Medical Management.
  5. Encore’s claims address must be listed on ID cards when repricing is done by Encore. To view Claims Submission Addresses and EDI Numbers, see below.
  6. Web MD identification number is 35206 if claims will be submitted electronically.

We do not produce ID cards. It is the responsibility of the payor to provide ID cards to the participants.

View sample Encore NetworkID cards
View sample Encircle Network ID cards
View sample Encircle/Encore Combined Network ID cards
Download the 1mb Identity Usage PDF

Current Encore Logos

Click on a Logo to Download


Claims Submission Addresses and EDI Numbers

If Encore, Encircle, or Encircle/Encore Combined is used and Encore Health Network is the repricer, please use the appropriate mailing address or EDI number. If you have any questions, simply call Encore Health Network’s Customer Service at 888-446-5844.

Encore Network
Claims Mailing Address for Encore,
Encircle or Encircle/Encore Combined Network
8520 Allison Pointe Blvd, Ste 200
Indianapolis, IN 46250-4299
EDI: 35206




My Payor Download

If you have any questions, please contact
Special Authorization is required to access the Payor Updates.
Please contact one of the following Account Executives for access:
· Holly Joyce at (317) 621-4263 or, or
· Kevin McShay at (317) 621-4264 or


Encore has entered into a new arrangement for chiropractic services with HSM, Inc. HSM, Inc., a Minnesota-based specialty network services organization, will administer the chiropractic network for our Encore and Encircle service areas.

HSM will directly hold contracts with all participating chiropractors; therefore, there are some changes of which you should be aware. Regarding billing, chiropractors will now send their claims directly to HSM. HSM will collect the data in their system, including treatment plans for case management, and forward claims to the appropriate Encore payor. The payor will send all payment directly to HSM, who will in turn reimburse the chiropractor according to the negotiated rates.

If you are interested in becoming a participating chiropractor in the Encore Health Network, please contact HSM at 800-432-3640 or visit their web-site at

Current Worker's Comp Payors

Arete USA D/B/A The Covenant Companies
HFN, Inc
Indiana University
InterPlan Health Group
IU Health Plan
ASU Group
Major Hospital
ACS CompIQ Corporation, A Xerox Company

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Payor and Provider Resources

PAYORS: Please contact your Payor Account Manager, Fred Douse at (317) 621-4265 or or Kevin McShay at (317) 621-4264 or
PROVIDERS: Please contact Provider Contracting Coordinator, Tina Bilodeau at (317) 621-4269 or