One Size Does Not Fit All

Encore offers more choices

Our national and travel networks are customized to your exact needs. Encore understands that no employer group is the same – that is why we customize network coverage to meet your exact needs whether you have employees in 2 states or 50 states. Simply pay for the coverage you need.

National Network

With the strength of our network partnerships, Encore is able to offer clients greater savings than other national networks as well as strong provider coverage in both the rural and urban markets. When the nation’s best local networks are combined, the result is the largest and most cost effective national network product available on the market.
Encore offers a single, easy to navigate point of contact for one of the largest provider panels available in the U.S. including over 5,000 hospitals, all top rated tertiary care facilities, and hundreds of thousands of the most respected providers in the country.

Travel Network

Encore offers members access to the same quality of providers and hospitals when they travel as they would expect while close to home. With more than 4,000 hospitals and 250,000 providers across the U.S., members have access to one of the country’s most comprehensive healthcare networks. And our travel network is easy to implement – no need to re-print ID cards or pay access fees up-front.
Flexible options are what everyone wants and what you deserve. Don’t be stuck with one-size-fits-all national networks. Take advantage of Encore’s national and travel partnerships so you don’t have to manage multiple networks.

It is the fast, easy solution.

If you have questions about our national and travel network, simply contact Encore’s Customer Service Department toll-free at (888) 574-8180, 8:30 a.m. to 5 p.m. EST, Monday through Friday.




My Payor Download

    If you have any questions, please contact Special Authorization is required to access the Payor Updates.
    Please contact one of the following Account Executives for access:
    · Holly Joyce at (317) 621-4263 or, or
    · Kevin McShay at (317) 621-4264 or


    Encore has entered into a new arrangement for chiropractic services with HSM, Inc. HSM, Inc., a Minnesota-based specialty network services organization, will administer the chiropractic network for our Encore and Encircle service areas.

    HSM will directly hold contracts with all participating chiropractors; therefore, there are some changes of which you should be aware. Regarding billing, chiropractors will now send their claims directly to HSM. HSM will collect the data in their system, including treatment plans for case management, and forward claims to the appropriate Encore payor. The payor will send all payment directly to HSM, who will in turn reimburse the chiropractor according to the negotiated rates.

    If you are interested in becoming a participating chiropractor in the Encore Health Network, please contact HSM at 800-432-3640 or visit their web-site at

    Current Worker's Comp Payors

    Arete USA D/B/A The Covenant Companies
    HFN, Inc
    Indiana University
    InterPlan Health Group
    IU Health Plan
    ASU Group
    Major Hospital
    ACS CompIQ Corporation, A Xerox Company

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    Payor and Provider Resources

    PAYORS: Please contact your Payor Account Manager, Fred Douse at (317) 621-4265 or or Kevin McShay at (317) 621-4264 or
    PROVIDERS: Please contact Provider Contracting Coordinator, Logan Joyce at (317) 621-4262 or