Need some help getting around?

If youre having trouble getting around our website, we can fix that – and fast! This page offers access to easy-to-understand resources that will help you better get around

Search for a provider

Below you’ll find a list of and links to all the tools we have on hand to make your experience smooth and easy. Just pick and click!

Need help getting around Here’s our Site Map and Adobe Acrobat PDF download instructions.

Want to see where we provide coverage? Take a look at the Encore and Encircle Coverage Maps.

Could you use some plain English about healthcare insurance and medical specialties? Go to our Glossary, where our Healthcare Insurance Terms and Medical Specialties Terms will set you straight.

Got a question about the Encore Health Network? You might save yourself a phone call or writing an email by first checking out our FAQs.

Need to get in touch with an Encore or Encircle representative?

Want to see What’s New at Encore?

Need to find a conveniently located physician? Our Online Provider Search has the answer you’re looking for.

Would you like a print version of the Encore Provider Directory?




My Payor Download

    If you have any questions, please contact Special Authorization is required to access the Payor Updates.
    Please contact one of the following Account Executives for access:
    · Holly Joyce at (317) 621-4263 or, or
    · Kevin McShay at (317) 621-4264 or


    Encore has entered into a new arrangement for chiropractic services with HSM, Inc. HSM, Inc., a Minnesota-based specialty network services organization, will administer the chiropractic network for our Encore and Encircle service areas.

    HSM will directly hold contracts with all participating chiropractors; therefore, there are some changes of which you should be aware. Regarding billing, chiropractors will now send their claims directly to HSM. HSM will collect the data in their system, including treatment plans for case management, and forward claims to the appropriate Encore payor. The payor will send all payment directly to HSM, who will in turn reimburse the chiropractor according to the negotiated rates.

    If you are interested in becoming a participating chiropractor in the Encore Health Network, please contact HSM at 800-432-3640 or visit their web-site at

    Current Worker's Comp Payors

    Arete USA D/B/A The Covenant Companies
    HFN, Inc
    Indiana University
    InterPlan Health Group
    IU Health Plan
    ASU Group
    Major Hospital
    ACS CompIQ Corporation, A Xerox Company

    Translate »

    Payor and Provider Resources

    PAYORS: Please contact your Payor Account Manager, Fred Douse at (317) 621-4265 or or Kevin McShay at (317) 621-4264 or
    PROVIDERS: Please contact Provider Contracting Coordinator, Logan Joyce at (317) 621-4262 or