We’re Happy to Help

Simply tell us who you are and what your question is, and during the work-week you should receive and answer in no less than 24 hours.
(for immediate response call Encore Service at 888-574-8180)





    My Payor Download

      If you have any questions, please contact webmaster@encoreconnect.com Special Authorization is required to access the Payor Updates.
      Please contact one of the following Account Executives for access:
      · Holly Joyce at (317) 621-4263 or hjoyce@encoreppo.com, or
      · Kevin McShay at (317) 621-4264 or kmcshay@encoreppo.com


      Encore has entered into a new arrangement for chiropractic services with HSM, Inc. HSM, Inc., a Minnesota-based specialty network services organization, will administer the chiropractic network for our Encore and Encircle service areas.

      HSM will directly hold contracts with all participating chiropractors; therefore, there are some changes of which you should be aware. Regarding billing, chiropractors will now send their claims directly to HSM. HSM will collect the data in their system, including treatment plans for case management, and forward claims to the appropriate Encore payor. The payor will send all payment directly to HSM, who will in turn reimburse the chiropractor according to the negotiated rates.

      If you are interested in becoming a participating chiropractor in the Encore Health Network, please contact HSM at 800-432-3640 or visit their web-site at www.hsminc.com.

      Current Worker's Comp Payors

      Arete USA D/B/A The Covenant Companies
      HFN, Inc
      Indiana University
      InterPlan Health Group
      IU Health Plan
      MCMC LLC
      ASU Group
      Major Hospital
      ACS CompIQ Corporation, A Xerox Company

      Translate »

      Payor and Provider Resources

      PAYORS: Please contact your Payor Account Manager, Fred Douse at (317) 621-4265 or fdouse@encoreppo.com or Kevin McShay at (317) 621-4264 or kmcshay@encoreppo.com
      PROVIDERS: Please contact Provider Contracting Coordinator, Logan Joyce at (317) 621-4262 or ljoyce@encoreppo.com.